Saylor's Goodreads Bookshelf

Saylor's books

Animal Farm
Where the Sidewalk Ends
The Great Gatsby
To Kill a Mockingbird
The Catcher in the Rye
Of Mice and Men
The Alchemist
Me Talk Pretty One Day
Lord of the Flies
The Adventures of Huckleberry Finn
Little Women
A Tale of Two Cities
The Count of Monte Cristo
Les Misérables
Moby-Dick or, The Whale
The Joy Luck Club
The Memory Keeper's Daughter

Saylor's favorite books »


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Monday, July 16, 2012

Problem solved

I needed to combine an earlier edition of Nobody, really, Likes You (published by another) with the current one published by Billibatt.  After about an hour of searching the amazon author central website the website instructed me to call amazon.  Here's how that went:

Mary (amazon employee, I'm assuming this of course.)  My name is Mary how can I help you today.
Me. I need to combine two editions of the same work, Nobody, really, likes you.
Mary. And you are Lorna or Saylor? Or are you both?
Me.  I'm both.  Lorna is a character from my mystery series and I wrote Nobody under her name.
Mary. I see.  And you want to combine these to the same page?
Me. Yes Ma'am. The red cover is no longer available.
Mary.  I see.  I can help you with that today.  Do you want to keep the reviews?
Me. Yes Ma'am.
Mary. What is your full name?
Me. My full name is Marla Saylor Billings
Mary.  I see.  That's a pretty name.
Me. Thank you.
Mary. And where are you from?
Me. Uh,(BRRRT! what an odd question) my family is from Tennessee.
Mary.  I see. That explains it.  I'll combine those now for you.
Me. Thank you.
Mary. You have a good day.
Me. You too.

With all this technology and all these websites it's nice to know that help is still just a phone call away.  As someone who is the first in line to bemoan the lack of civility in society and online I can relate that this was a most pleasant exchange.  Working with the G.P. (general public) is never easy so thanks Mary, (or whatever her real name was) who works at an amazon call board (or wherever you are).

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